Staff Recognition: Michael Cathcart

Here at The Owl's Nest, we know that quality addiction treatment isn’t just about the programs we offer—it’s the dedicated people who make recovery possible every day. Our staff recognition blog is here to shine a light on the incredible individuals who go above and beyond to support our clients and their families. Each month, we’ll feature a standout team member, sharing their story, passion for this work, and the impact they’ve made. It’s our way of celebrating the people who make healing happen while giving you a glimpse into the compassionate team behind our care.

What inspired you to work in the field of substance abuse treatment?

My own journey through recovery is what led me to this field. After spending 20 years in IT leadership, I realized that I needed to make a change—not just in my career but in my life. Seeking recovery from alcohol addiction changed everything for me, and I found a deep purpose in helping others do the same. I understand firsthand the struggles, fears, and victories that come with this process, and I want to be a part of creating a space where people feel supported, valued, and capable of transformation.

What do you find most rewarding about working at Owl’s Nest?

The most rewarding part is seeing people rebuild their lives—watching someone come in broken, full of doubt, and then slowly regain confidence, hope, and purpose. Recovery isn’t just about sobriety; it’s about rediscovering who you are and what you’re capable of. Knowing that I can play even a small role in that process is what keeps me going.

How do you motivate yourself and stay positive in challenging situations?

I remind myself why I’m here. This work is challenging—there are hard days, tough decisions, and moments of frustration. But I focus on the impact, the lives that are changing. I also practice what I preach: I lean on my own support system, stay active in my own recovery, and keep perspective. Humor helps too—sometimes, you just have to laugh and keep moving forward.

What is a personal value or belief that you bring to your work?

Empathy. I believe that real change happens when people feel understood and supported, not judged. Recovery is deeply personal, and everyone’s path is different. By leading with empathy, I can meet people where they are and help them take the next step—whatever that looks like for them.

What’s one thing your coworkers might be surprised to learn about you?

I used to work in IT for 20 years before I transitioned into the recovery field. Most people assume I’ve always worked in treatment, but my background is in leadership, technology, and operations. It's been a wild shift, but I wouldn't trade it for anything.

In three words, how would you describe yourself?

Grateful. Compassionate. Determined.

What’s the best advice you’ve received in your career, and how has it shaped you?

“The best leaders serve.” Early on, I learned that leadership isn’t about power—it’s about responsibility. The best leaders lift others up, create opportunities, and serve the people around them. That mindset has shaped how I approach my role today.

If you could share one piece of advice with someone entering this field, what would it be?

Take care of yourself. This work is deeply rewarding but also emotionally demanding. If you don’t set boundaries and take time for your own well-being, you’ll burn out. Stay connected to your own recovery, lean on your support system, and remember—you can't pour from an empty cup.

Any fun facts or hidden talents you’d like to share?

I am a nerd in the purest definition.